All You Need to Know – Domestic Shipping

We at Aaryajewels  strive to make your orders reach you in time, hassle free. Orders are processed and shipped within 48 hours and delivered within 3-7 Business Days depending on the City and State.

Please Note, all Personalised orders have a making time of up to 7 working days, and cannot be dispatched any sooner than that. 
Express Shipping (Air Shipping) is an available option to all, but that only applies to Shipping and not the making time. Please note dispatch time for the same would be 24-36 hours and the remaining time for shipping would be 2-5 days depending on the city and state. 

*The Coupon codes available are applicable under certain conditions and it is under our discretion to decide where those will be applicable. 

At Aarya Jewels, we are dedicated to ensuring your satisfaction with every purchase. In the rare instance that your purchase does not meet your expectations, our committed customer support team is readily available to assist you. Please review our exchange policy outlined below:

Refunds and Returns:

Aarya Jewels operates on a strict no refunds and returns policy. Once a purchase is made, it is considered final.
Items purchased during sales, using discount codes, or gift cards are non-returnable and non-exchangeable.

Return Procedure:

Upon receiving your order, we request that you record an unfiltered and unedited video of the unboxing process. This video will serve as valuable documentation in the event of any issues with the product, such as damage, missing items, or incorrect products.
To initiate a return or exchange, kindly email us at aaryajewels@gmail.com with your order number in the subject line within 48 hours of receiving your order. Ensure that you attach clear images displaying any defects in the products.

Transit and Delivery:

Once an order is in transit, we are unable to process refunds or cancellations. Delays in delivery, beyond our control, do not qualify for refunds or cancellations. Likewise, once an order has been processed, refunds or cancellations cannot be initiated.

Customer Responsibility:

It is the customer's responsibility to ensure accurate shipping information. If a package is returned due to incorrect or incomplete address/contact details provided by the customer, only 50% of the amount will be refunded within 3-5 business days.
Failure to report any issues within 48 hours of receiving the products will result in no refund or exchange initiation.

Declined Prepaid Orders:

In the event that a customer declines a prepaid order upon delivery, Aarya Jewels will not be liable to offer any form of refund.

Exclusions:

Please note that our exchange, refund, and replacement policy does not cover damage or loss of Zirconia stones.

*Your happiness is our utmost priority, and we thank you for your understanding and continued support of Aarya Jewels.